Privacy Policy

There are rules and regulations that govern how companies use and retain your information. I am required to outline the rules on my website. If you are interested in knowing more about new data protection rules (from May 2018) visit the Information Commissioner’s Office.

As Jayne Griffin, Cherished Moments Celebrant I am committed to ensuring the security and protection of the personal information of my website users and clients. that I process.

This policy applies to anyone browsing my website or engaging with me for the services I provide.

Who I am

My website address is: https://cherishedmomentscelebrant.uk.

I ask you to read this statement carefully because it contains important information about:

  • The personal information I collect about you as a customer/potential customer.
  • What I do with your information and who your information might be shared with.

What information do I collect?

If you are just passing through and comparing my site and prices to others, no information is collected. If, as I hope you will, you have sent me a webform submission asking me about my services, I will be taking your name/email/telephone number and the relevant information about your ceremony.

I will treat your data with respect and it will not be actively shared with third parties unless consent is given by the couple.

I may collect the following personal information that you provide me with:

  • Your name(s).
  • Address(es).
  • Telephone number(s).
  • Email address(es).
  • Your age.
  • Your sexuality
  • Your race/culture.
  • Identifiable Photographs.
  • Details of your ceremony and chosen venue.

Please remember that whilst I may not directly ask you for some of these details you may indirectly disclose them to me, for example:

  • If you request a same-sex ceremony, this will indicate your sexuality.
  • If you request a certain theme, this may indicate your race/culture.

You may choose to make such requests in person rather than online if you prefer.

You can withdraw your consent to use your personal data

Jayne Griffin, Cherished Moments Celebrant operates an “opt-in” approach for data usage and storage. By submitting your details or utilising the website and associated links or forms, you are opting into data collection and usage. (This is known as ‘implied consent.’) On appointment of my services, you will also be asked to sign an opt-in data collection form. You may at any time opt-out by making a formal request to me via my email address. Please ensure you receive written confirmation that your “opt-out” request has been acknowledged. In this circumstance, I will no longer use specific information you have provided from this point on. However, you need to be informed that any published and public materials that already include your information or photos cannot be recalled

How do I use your data?

When someone visits my website I use a third party service, Google Analytics, to collect standard internet log information. This gives me information about the number of visitors to the site which enables me to make improvements. I am not able to identify those visiting my website. Once I have received your initial enquiry I will contact you as requested. Should you decide to use my services, I have outlined how I store your data below. If for any reason you decide not to use my services I will delete your details from my inbox within 3 months of your enquiry; so please DO let me know if you have found a Celebrant that meets your requirements elsewhere and I will delete your enquiry. Your information will not be shared with anyone without your permission – frankly I can’t see who I’d share it with!

Who is collecting your data?

Only me, via webform submission, phone call, or email. Data is collected from the website webform submission, phone or email. If you book me for your ceremony I will retain your information on spreadsheets on my computer which can only be accessed by me. This information is also stored in the cloud, just in case everything crashes! I will also ask you to read and sign some information regarding GDPR in your Booking Form, and accept this under my Terms and Conditions.

Why is it being collected?

I need to retain some of your data to enable me to do my job! I need to be able to contact you in the lead up to your big day as we work together to create your ceremony.

How do I store and destroy the data that I collect?

All personal and sensitive information divulged to me will remain confidential. Paper files will be kept locked at my home address and destroyed after use via shredding. Contact forms, questionnaires and wedding scripts will be held electronically for one-month post event to allow you to access them; documents can be destroyed earlier than one month on the written request of the couple. I will only retain emails from you that relate to the current enquiry, they will be deleted when they are no longer relevant. Electronic files on my devices will be firewalled and password-protected.

  • My website www.cherishedmomentscelebrant.uk
  • My email jayne@cherishedmomentscelebrant.uk
  • My Instagram account cherishedmomentscelebrant
  • My Facebook account Cherished Moments Celebrant
  • GoogleDocs through Jayne.cherishedmometscelebrant@gmail.com
  • My laptop which is password-protected
  • WhatsApp if we communicate through that medium
  • Zoom, if we communicate through that medium
  • GoogleMeet, if we communicate through that medium

Whilst I will make all reasonable efforts to secure your personal data, in using my sites you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Personal Information provided by and to third parties

If you are put into contact with by a third party, your information will be subject to their own GDPR policy as well as mine. I will always check that you have given your consent to this.

With your permission, I may contact a venue/supplier on your behalf. I will always gain your consent first. (You should only disclose details about your suppliers to me that are in the public domain)

Examples of third-party involvement:

  • I may contact your other suppliers such as the photographer or musician, to ensure they are familiar with the order of the ceremony.
  • I may contact your chosen ceremony venue to check on any restrictions they may impose.
  • Elements of your script may be anonymised and shared for training and development purposes or to seek professional advice.
  • If you submit feedback, your personal data may be used in evaluation and monitoring activities post event by Cherished Moments Celebrant, to ensure continuing high standards of practice.
  • I share my invoices, spreadsheets and bank statements with my accountant in order to comply with tax return regulations, financial records are held for 5 years.
  • I would be compelled to share information with law enforcement agencies in connection with any investigation to help prevent unlawful activity or for fiscal agencies such as HMRC.

Cookies

Cookies are small pieces of data stored on a site visitor's browser, they are primarily used to keep track of their movements and actions on a site.

In accordance with the GDPR, I must inform you that my sites use cookies.

Cookies are implemented on every internet site:

If you access my site via another web page, an advert link or a social media page, please be aware that these sites also operate their own privacy policies, cookies and tracking.

Examples of other web pages or social media pages you may access are:

  • Facebook
  • Instagram

Access to your data

You can request a copy of the information which I hold about you, this is known as a ‘subject access request.’ You may nominate others to access your data via a sharing agreement in writing which must be clearly signed where practical by both members of the Couple. As a minimum, the sharing agreement must be signed by at least one member of the Couple

Privacy statement updates

I reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this statement, I will notify you here of the date that it has been updated. If any changes are made to the privacy statement, your right to “opt out” or “withdraw consent” for data use remains the same.

Questions

If you have any queries or concerns about the privacy statement or any details I hold about you, please contact me via email: jayne@cherishedmomentscelebrant.uk

Please ensure that you always use a secure server.

May 2024